Information hotline by Hellenic Red Cross

Hotline working hours 08.00-20.00

Support and information for refugees in their native languages:

• Information about the situation in Greece (mainland and islands), seeking asylum, residence permits, legal status and rights of refugees.
• Information and referrals on issues such as food and material aid, healthcare, housing, legal assistance and economic support.
• Information about state agencies and non-governmental organizations (NGOs).
• Tele-interpretations with NGOs, state agencies, hospitals and health facilities, public services, etc..

Additional Information

Call the hotline at: 00302105140440 & 00306934724893 (WhatsApp/Viber calls).

Supported Languages: Arabic, Farsi/Dari, Pashto, Russian, French, English, Greek, Swahilli, Kinyarwanda, Kirundi, Turkish, Urdu, Mandingo, Malinke, Susu, Fula and Kissi.

Accessibility & Additional Information

• This service is closed on public holidays: YES
• Appointment required: YES
• How should an appointment be made: Call +302105140440 & +306934724893 (WhatsApp/Viber calls)
• Communication in sign language: NO
• The entrance to this location has a ramp: NO
• This location has an elevator: YES
• This location has female staff: YES
• All Services Listed Are Free of Charge: YES