Primary health care - Athens

Medical Volunteers International (MVI) provide their services across social centers, camp locations, and street outreach, 6 days per week.

Our team:

• 3 long-term coordinators (1 medical, 2 logistical/admin), 1 long-term project officer (case-working support)
• 8 volunteer medical staff (short/medium term: senior/junior doctors, nurses, medical students)
• A team of interpreters from within the refugee community (Farsi/Dari, Arabic, French, Lingala, Pashto, Portuguese, Spanish, English, Greek)

Our work is within 2 lines of action:

1st line: Primary healthcare 

• Primary healthcare (acute cases)
• Outreach work
• Management of medical cases
• Health education/promotion trainings (groups of up to 6 people), both to organizations and actors on the ground, and the refugee community (vaccination, first aid, sex education, etc.)
• Emergency response

2nd line: Referrals

For patients with AMKA/PAAYPA: referral to the Greek public healthcare system through appointment booking.

For patients with no AMKA/PAAYPA: referral to other actors:

• to organizations that offer support for chronic cases;
• to dental work, specialists (gynecology, cardiology, pediatric, ophthalmology, etc.), psychological & psychiatric support;
• We connect the patients to other organizations that provide legal & asylum support, accommodation support, social work, food/NFI distribution, etc.

To access the service

An appointment is required for all services. Patients must send a WhatsApp message to our tele-triage system through the number +306947486324 with their current medical complaint and a picture of their asylum applicant card/ID if available; otherwise, their full name, father’s name, date of birth.

We don't take calls, the patients must text by WhatsApp, Monday to Friday 10 am - 6 pm. It might take a few days to hear back from us. Please wait for our answer, do not text again or your message will go to the end of the queue. 

Languages spoken: Farsi/Dari, Arabic, French, Lingala, Pashto, Portuguese, Spanish, English, Greek

Address

MOBILE

The location of the appointment will be sent to the patients through WhatsApp once an appointment is made.